Legal

Terms of Service

Last updated: 18 May 2026

1. Acceptance of Terms

By accessing or using VerbaPulse ("the Service"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

2. Description of Service

VerbaPulse provides an AI-powered language risk detection platform that analyzes email text for potential risks including compliance violations, off-brand language, and policy violations. The Service is delivered via a Chrome Extension, Outlook Add-in, and web dashboard.

VerbaPulse is designed to assist human judgment — it does not replace legal, compliance, or HR review. Analysis results are suggestions, not legal advice.

3. Accounts and Access

Access to the Service requires an account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access.

Organization administrators may invite team members and manage access permissions. Each invited user must accept these terms upon activation.

4. Pilot Plan

The Pilot Plan provides access to the Service for up to 10 users for a period of thirty (30) days at a fee of €99. The Pilot Plan provides full access to all platform features with no restrictions, and is designed for teams to evaluate the Service under real working conditions.

Following the Pilot Plan, continued access is available on the Business Plan at €29 per active user per month (up to 99 users), or the Enterprise Plan for organizations with 100 or more users (custom pricing, from €2,500 per month), billed monthly. Annual billing is also available at a 17% discount.

5. Acceptable Use

You agree not to use the Service to:

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these terms by reference. By using the Service, you consent to the data practices described therein.

You retain ownership of all content you submit for analysis. You grant VerbaPulse a limited, non-exclusive license to process that content solely for the purpose of providing the Service.

7. Intellectual Property

VerbaPulse and its underlying technology, models, interface, and documentation are the exclusive property of VerbaPulse. Nothing in these terms transfers any intellectual property rights to you.

8. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. VerbaPulse does not warrant that the Service will be error-free, uninterrupted, or that detection results will be accurate in all cases.

Language risk detection is an assistive tool. Final decisions regarding communications remain the sole responsibility of the user and their organization.

9. Limitation of Liability

To the fullest extent permitted by applicable law, VerbaPulse shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, data, or business opportunities, arising from your use of the Service.

Our total liability to you for any claim arising from these terms or your use of the Service shall not exceed the amount you paid to VerbaPulse in the 12 months preceding the claim.

10. Termination

Either party may terminate access to the Service at any time. Upon termination, your right to use the Service ceases immediately. We will retain your data for 90 days following termination before permanent deletion, during which you may request an export.

We reserve the right to suspend or terminate access without notice if we determine you have violated these terms.

11. Changes to Terms

We may update these terms from time to time. Material changes will be communicated to organization administrators by email at least 14 days before taking effect. Continued use of the Service after that date constitutes acceptance of the updated terms.

12. Governing Law

These terms are governed by and construed in accordance with the laws of the jurisdiction in which VerbaPulse is incorporated, without regard to its conflict of law provisions.

Questions about these terms? Contact us at [email protected].