Does VerbaPulse sit in our mail flow?
No. There is no inbound connector, no journaling rule, and nothing in the delivery path. VerbaPulse runs as an Outlook add-in and a Chrome extension, sending the draft a user is actively writing to our EU-hosted analysis service. If VerbaPulse is unavailable, mail sends normally; it cannot delay or block delivery at the transport layer.
Where does email content go, and is it stored?
Text from the active compose window is sent over TLS (through Cloudflare) to the analysis API in the EU and analyzed in server memory. It is never written to disk. The result for an identical draft is held in memory for up to 4 hours so a repeat check gives the same answer. By default only event metadata (risk type, severity, action taken) is retained, with no message text and no user identity; an organization can choose to turn on storage of the flagged phrase, rewrite and explanation.
Is our content used to train AI models?
No. Analysis runs on Microsoft Azure OpenAI in the EU (Sweden), and content submitted through it is not used to train models. VerbaPulse does not train on customer content either.
Does it read all employee email or monitor inboxes?
No. VerbaPulse only sees the draft a user is actively composing. It does not scan, index, or access existing mailboxes, sent items, or background mail. There is no passive monitoring.
How is it deployed, and how much IT effort is it?
The Outlook add-in deploys org-wide from the Microsoft 365 admin center (Integrated apps), so there are no per-user installs or tickets. The Chrome extension covers Gmail and browser text fields. Setup is about five minutes per user and adds no new server to maintain.
What about SSO, provisioning, and access control?
Enterprise plans and pilots include SAML single sign-on and SCIM provisioning. The compliance policy list, NDA records, and dashboards are admin-managed; regular users cannot change organizational settings.
Can we get a DPA and complete a security questionnaire?
Yes. A Data Processing Agreement is available, and we will complete your security questionnaire. Full details on processing, transport security, sub-processors, data residency, and vulnerability disclosure are on our Security page.