Financial Services

Communication compliance for financial services.

Advisors and relationship managers write fast, and a single sentence ("returns would be guaranteed", "I'll put that in writing") can become a regulatory event. VerbaPulse catches those phrases in Outlook and Gmail before the message leaves.

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The problem

One sentence can be a regulatory event

Communications rules in financial services, from FINRA's standards on communications with the public to the FCA's financial promotion regime, expect client-facing language to be fair, balanced, and free of misleading claims. The people writing those messages are thinking about the client, not the rulebook.

Most firms catch risky language the same way: after it sends. A supervision queue or a sampled review finds the sentence days later, when the only options left are remediation and paperwork. The email has been in the client's inbox the whole time.

What it catches

The patterns regulators actually flag

Guarantees and assurances of returns, including conditional and "hypothetical" phrasings aimed at the client.
Forward-looking overstatements ("we will definitely hit", "expect 10% this year").
Written-commitment language that turns a projection into a promise ("I'm willing to put that in writing").
Confidential disclosures: client names with deal values, unannounced changes, and secrecy requests like "keep this between us".
Pressure and artificial scarcity tactics that cross the line from urgency into manipulation.
Your own rules: upload your compliance manual and VerbaPulse enforces it on every draft.

How it works

In the inbox your team already uses

Install in minutes

The Outlook add-in deploys org-wide through the Microsoft 365 admin center; the Chrome extension covers Gmail. No workflow change, no new tab to remember.

Write as usual

As a draft takes shape, risky spans are flagged with severity and a plain-language reason, plus safer rewordings that keep the writer's voice and the selling point.

Fix before it sends

One click applies the compliant wording while the message is still a draft. Anonymized events feed an audit trail your compliance team can actually show a regulator.

Built for your constraints

Privacy and proof, together

Banks and advisory firms have two non-negotiables that usually pull in opposite directions: prove the firm supervises communication risk, and do not surveil employees or warehouse client emails. VerbaPulse is built to satisfy both.

Email content is never stored: drafts are analyzed in memory and discarded immediately.
Nothing is used to train AI models.
The audit trail is anonymized by design: risk types, severities, and outcomes, never message text or named individuals.
It understands the difference between committing to something and discussing it, so incident reports and training emails do not trigger false alarms.

To be clear about what VerbaPulse is not: it is not a compliance department in a box, and it does not remove your supervision obligations. It is the control that works at the only moment the wording can still change.

FAQ

Common questions

Does VerbaPulse make us FINRA or FCA compliant?

No single tool can do that, and you should be skeptical of any that claims to. VerbaPulse is a writing-time control: it catches the language patterns that create regulatory exposure (guarantees, forward-looking promises, confidential disclosures) before a message leaves, and gives you an anonymized record of how your team handles risk. Your compliance program, policies, and supervision obligations remain yours.

Does it replace our archiving or supervision platform?

No. Books-and-records and supervision requirements still apply, and archiving platforms serve them. VerbaPulse adds the layer those tools do not have: the moment before send, while the wording can still change.

Can we enforce our own compliance manual?

Yes. Upload your communication policy or compliance manual as PDF, DOCX, or TXT, and VerbaPulse checks every draft against your rules, flagging breaches as policy violations with plain-language explanations.

What about confidential client information?

VerbaPulse flags disclosure patterns such as naming clients and deal values to outside parties, and secrecy requests like "keep this between us". With NDA Guard, it also warns when confidential content is addressed to a recipient who has not signed an NDA.

Is email content stored anywhere?

No. Drafts are analyzed in memory and discarded immediately. They are never stored and never used to train AI models. The audit trail keeps anonymized risk events (type, severity, action taken), never message text and never named individuals.